PRIVACY POLICY

Privacy Policy

Effective Date: April 10, 2026

LUX-AUTOCARE LLC ("LuxAutoCare", "we", "our", or "us") values your privacy and is committed to protecting the personal information you provide when interacting with our website and services.

This Privacy Policy explains how we collect, use, and safeguard your information when you submit information through our website or communicate with us.

Information We Collect

When you fill out forms on our website or contact us directly, we may collect the following information:

- Full name

- Phone number

- Email address

- Vehicle information (if provided)

- Service requests or appointment details

- Any additional information you choose to provide

This information is voluntarily submitted by you when requesting quotes, booking services, or contacting LuxAutoCare.

How We Use Your Information

The information you provide may be used for the following purposes:

- Responding to inquiries or service requests

- Scheduling and confirming appointments

- Sending appointment reminders

- Providing follow-up communications after services

- Requesting feedback or reviews regarding your service experience

- Sending promotional offers, discounts, or marketing communications related to LuxAutoCare services

- Improving customer service and business operations

SMS and Email Communications

By submitting your phone number or email address through our website forms, you consent to receive communications from LuxAutoCare. These communications may include:

- Appointment confirmations and reminders

- Service follow-ups

- Promotional messages or special offers

- Customer satisfaction and review requests

Message frequency may vary depending on your interaction with our services.

You may opt out of receiving marketing text messages at any time by replying STOP to any SMS message. After opting out, you will no longer receive marketing text messages from us unless you re-subscribe.

You may unsubscribe from marketing emails by following the unsubscribe instructions included in the email.

Standard message and data rates may apply depending on your mobile carrier.

How We Protect Your Information

We implement reasonable administrative and technical measures to protect the personal information submitted through our website. While we strive to safeguard your information, no method of online transmission or storage is completely secure.

Sharing of Information

LuxAutoCare does not sell, rent, or trade your personal information to third parties.

We may use trusted third-party service providers to help operate our business systems and communication tools. These providers are only permitted to use your information as necessary to provide services to LuxAutoCare.

Our website and communication systems may be operated using platforms such as GoHighLevel to manage customer communications and appointment scheduling.

Data Retention

We retain customer information only for as long as necessary to provide services, maintain customer relationships, and comply with business or legal obligations.

Updates to This Privacy Policy

LuxAutoCare may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:

LUX-AUTOCARE LLC
Email: [email protected]
Service Area: Jupiter, Florida and surrounding areas